Have you ever tried calling the 511 NY Transit and Traffic Information line to get MTA Information?

Calling 511 can be a painstaking ordeal due to numerous prompts that can lead a caller into a worm hole with no way out! By the time you get where you need to go in the vast 511 system, you may forget why you even called! Therefore, the PCAC decided to investigate and this is what we found…

http://thetrainexplainer.com/2015/09/09/have-you-ever-tried-calling-the-511-ny-transit-and-traffic-information-line-to-get-mta-information/