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LIRR meets advocates about low-vision issues at Penn Station

On October 29th, PCAC Research Associate Karyl Berger, Ken Stewart of the Metropolitan New York Council for Low Vision Individuals and Alberta L. Orr, Executive Director of the Disability Network met with staff from the Long Island Rail Road at a conference room in Penn Station to discuss a number of accessibility/low-vision issues at Penn Station. Some of the issues covered included better lighting in the passageways; uniform placement and high-contrast signage; high contrast markings on stairways; the need for conductors to make terminal arrival track announcements so that passengers with visual impairments know which track they are on; and more visible cues at the ticket window to indicate that a clerk is available for service. The LIRR staff was very receptive to the ideas and concerns and there will be follow-up meetings to discuss these issues.