In response to a request by PCAC/NYCTRC staff, Joe Smith, President of NYCT Department of Buses, agreed to install much needed luggage racks on bus routes that serve LaGuardia and JFK Airports. The large suitcases that travelers carry onto these buses block the aisles, making it impossible to move to the rear, and create unsafe crowding in the front of the bus.
NYCT created a sample installation on an M60 bus and invited PCAC/NYCTRC staff to inspect and critique it. All agreed that the rack’s location opposite the back door is well placed, allowing riders to easily exit with their bags. And, despite the loss of a few seats, initial reactions by riders has been very positive. Mr. Smith said that NYCT would monitor the program.