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Advocating for Riders Through COVID-19 and Beyond: 2020-2021 Annual Report

In the years since our city, region, country and planet were overtaken by the COVID-19
pandemic, we’ve seen just how essential our transit system truly is. As much of our world
shut down, the backbone of our region—our subways, buses, and trains—never stopped
supporting the essential workers, including the subway, bus, LIRR, Metro-North and
Staten Island Railway employees, who support us. We extend our sincerest thoughts and
wishes to those who endured the many challenges brought on by the pandemic,
including to the transit workers and riders who lost their lives.

Throughout the pandemic, the PCAC and Councils continued to be the voice of riders,
working nonstop with fellow advocates, good-government groups, elected officials, the
business community and public, and the MTA to fight for federal relief funds to keep fares
affordable and service running; ensure riders were kept safe in the face of COVID and
increasing crime; and get riders back on board.

As 2022 continues to unfold and new challenges emerge, the PCAC will be front and
center, advocating and fighting for the reliable, accessible, and equitable transit system
MTA riders, and our region, deserve.