Bridging the Gap (2013)

The NYCTRC’s analysis examines how accessible New York City Transit’s accessible subway platforms are for wheelchair users and assesses four…

The Road Back (2012)

This research report describes the difficult process of rebuilding the largest public transportation provider in the western hemisphere through the…

2011 Annual Report

The PCAC and its three rider Councils address a variety of issues that impact the daily commuter, at both local…

Minutes Matter (2011)

This investigation looks into the performance metrics presented by the operating agencies and makes recommendations for improvement or adjustment with…

2010 Annual Report

The PCAC staff and rider Councils had their hands full in 2010 fighting service cuts and fare increases, a result of Albany’s…