The Road Back (2012) and Addendum (2014)
The Road Back describes the difficult process of rebuilding the largest public transportation provider in the western hemisphere through the creation…
Archives: Reports
Every Which Way But Direct! (2014)
A review of NYCT subway service diversion communication.
MTA in the Age of Big Data (2013)
The PCAC examines the MTA’s current data issues by looking at the need for new technologies and the value new…
The Economic Benefit of the MTA Capital Program: A Call to Show the Full Impact (2012)
A white paper that highlights key studies that view the economic value of public transportation across many facets. It is…
Bridging the Gap (2013)
The NYCTRC’s analysis examines how accessible New York City Transit’s accessible subway platforms are for wheelchair users and assesses four…
The Road Back (2012)
This research report describes the difficult process of rebuilding the largest public transportation provider in the western hemisphere through the…
2011 Annual Report
The PCAC and its three rider Councils address a variety of issues that impact the daily commuter, at both local…
Minutes Matter (2011)
This investigation looks into the performance metrics presented by the operating agencies and makes recommendations for improvement or adjustment with…
2010 MTA Annual Performance Review
The 2010 Annual Performance Review marks the fourth report by PCAC which evaluates the yearly initiatives and accomplishments of the…
False Alarm (2010)
The NYCTRC monitored locations in the subways with access gates to gauge the degree of improper use of emergency exit…